Customers can return the un-used products within 30 days of receiving for return. If 30 days have gone by since your
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Remember that these are mouth blown, handmade works of art of which no two are the same – please ensure you have reviewed the listing before purchasing.
The customer is also entitled to refund/return in the following cases:
- Wrong product received by the customer
- Products have some defects
- Product damaged in shipping
- Product tampers
CONTACT US BEFORE RETURNING:
What is the restocking fee?
- No restocking fee.
How can customers return products?
- By Mail.
How Will Customers Get the Return label?
- For defective products: Download/print.
- For customer remorse: Customer responsibility.
The product conditions that we allow for returns:
Return Shipping Fee:
- No cost when the product is incorrect, damaged by the carrier, or defective in another way.
Change of mind:
- If you change your mind, please let us know as soon as possible. If the products have already been shipped, we will not be able to cancel the order. After receiving your products, you have to request for return. We don’t take any restocking fees.
Refunds (if applicable):
- Once your return is received and inspected, we will email you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
Late or missing refunds (if applicable):
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet.
Please before returning, contact our customer support. When we are ready to return your product and we will confirm you then you can send your product for return.
Return Address: 1428 Wawona St, Manteca, CA 95353, United States.
Customer Support 24/7